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Shared Mobility FAQ
E-Scooter Frequently Asked Questions (FAQ)
What rules or laws apply to e-scooters?
Users must be 18 years or older and must have a valid California driver’s license.
Users are not required to wear a helmet on e-scooters, but helmet use is strongly recommended.
Users may not carry additional passengers.
E-scooters cannot exceed 15 miles per hour.
Where can I ride an e-scooter?
Users are required to follow the rules of the road. Motorized scooter users must:
When riding on-street, follow the rules of the road, follow all motor vehicle laws and ordinances in the City of Emeryville.
Don’t ride:
On sidewalks.
Don’t park:
In front of driveways, crosswalks, and transit stops.
Near ADA access ramps.
Near utilities (such as fire hydrants).
Along color curbs (such as Accessible Parking Zones-blue and Loading Zones-yellow).
On landscaped areas or grass.
On sidewalks less than 3 feet wide.
Fees:
Permitted operators must pay an annual fee and a per vehicle fee to be used for program administration.
How much does it cost to rent a scooter?
Each company sets their own prices. Users typically pay to unlock the vehicle plus a fee for every mile or every minute of usage. Please refer to companies’ websites for more information.
What low-income pricing options, cash payment options, and non-smartphone options are available?
The City has required scooter companies to provide a low-income fare option, a cash payment option, and a non-smartphone option. Please refer to the companies’ websites for more information.