The novel coronavirus, also known as COVID-19, has caused a world-wide pandemic impacting every facet of life, from work to home. AC Transit has seen the impact first-hand through our employees and their families who’ve suffered tragic outcomes losing their loved ones to this virus, and their heartfelt sympathy to all who’ve experienced incalculable loss during this time. In response to the pandemic, AC Transit has implemented social distancing and safety measures for riders and operators; suspension of fare collection; and making service adjustments to reflect the dramatic change in ridership during shelter-in-place requirements.

As Alameda County gradually reopens, many riders are returning to the workforce or resuming some part of their previous daily activities. AC Transit is interested in understanding your “new normal.”

Please take the time to fill out the survey through the below link (English, Spanish, and Chinese language versions are available) to help them understand how to better serve you. All riders who complete the survey can enter to win an AC Transit 31-day pass (great for when fare collection resumes).

Take the survey here: www.surveymonkey.com/r/2678Q6B.